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Platform Strategy

The creation of this platform is a cost effective way to scale up peer learning in government, by enabling effective self organisation of Academy participants regardless of their departments, teams and roles.

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Chapter Overview
The VPS Academy is an investment in capacity building, made through the VPS Innovation Strategy.

The VPS Academy is a leading-edge initiative which is discovering the optimal approach for scaling up peer learning opportunities in the Victorian Government.

The VPS Academy acts as a platform which supports VPS employees to find one another based around shared interests and challenges, communicate, and engage in peer learning to build the skills to collaboratively solve the challenges they face in their day-to-day work.

The creation of this platform is a cost effective way to scale up peer learning in government, by enabling effective self organisation of Academy participants regardless of their departments, teams and roles.

The Academy efficiently connects people who have wisdom and experiences to share, with those who need to tackle a problem or learn a new skillset, at the time they need it most. Finally, it creates an upward cycle of internal capability building and collaborative culture across the Victorian Government.

Platform Model

To design and communicate the VPS Academy, we use the Platform Design Toolkit to share some of the core aspects of the platform.

The first of these is the Platform Design Canvas which functions as a high-level overview of the strategy and model of the VPS Academy.

Platform Design Canvas

Platform Ecosystem

The Public Sector Innovation Brand is the platform owners who hold the vision for the platform and are ultimately responsible for ensuring that the platform is sustained and evolved.

The platform stakeholders (partners, peers and external stakeholders) are the ones who invest in and benefit from the platform, through a variety of activities.

The Ecosystem Canvas

Platform Personas

There are multiple stakeholders for the VPS Academy, many of whom we worked with to develop an understanding of their motivations and needs in relation to the project. The following personas are representations of these people to illustrate some of the motivations and needs we took into account in the platform strategy phase.

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Platform Activities

This canvas identifies who generates value in the VPS Academy, and how. It also details how the different groups could or should be involved in platform steering activities over time.

Platform Schema Canvas

Platform Assets

This section details the resources which were identified for use in the development of the VPS Academy.

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Platform Communications

This section supports your thinking about how to best develop communications for stakeholders of the Academy to ensure it is effective in reaching, activating and sustaining over time.

Lean Communications

We recommend completing a Lean Comms Canvas; a tool developed to support teams who need to create lightweight communications strategies, and evolve them over time.

Lean Comms Canvas

Hint: multi-page communications strategies and plans are a poor investment if they are over a timescale of about 1 month to 6 weeks, as the context shifts and we miss the opportunity to change our approach based on new learning. We suggest completing a Canvas for no more than 1-month timeline to begin with, then revisiting a week or so before the month is up to prepare for the next cycle.